Sales Coordinator

IntoCast is a global leader in refractory solutions for the steel industry, with plants across Europe, Asia, and South America. We recently opened our first U.S. plant in the Nashville area, bringing our innovative, customer-driven approach to the American market. As we continue to grow, we’re building a collaborative team that thrives in a fast-paced, entrepreneurial environment.

Position Summary

We are seeking a dynamic Sales Coordinator to join our Nashville office. This is a pivotal role supporting our U.S. sales leader and customers by managing the day-to-day order cycle, from quotes to invoicing. This position is ideal for someone who enjoys building processes, taking initiative, and partnering directly with sales leadership in a rapidly growing organization.

Key Responsibilities

• Manage order-to-cash processes, including reviewing customer quotes, purchase orders, and confirmations for accuracy.
• Prepare and issue Sales Order Acknowledgements, invoices, and related documentation.
• Coordinate with customers on order status, delivery details, and changes.
• Partner with logistics to ensure timely transportation, receiving, and fulfillment.
• Monitor inventory and provide reporting on sales, costing, and product availability.
• Support the development and improvement of sales operations processes, blending established systems with new U.S. workflows.
• Conduct market research and provide insights to support business growth.
• Serve as a reliable point of contact for both customers and internal partners.

What We’re Looking For

• 5+ years in a Sales Coordinator, Sales Support, or related role.
• Manufacturing or industrial sector experience is a strong plus.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook). Experience with Syspro, DocuWare, or other ERP/CRM systems preferred.
• Strong attention to detail, organizational excellence, and the ability to juggle multiple priorities in a fast-paced environment.
• Proactive, resourceful, and comfortable helping define processes as we grow.
• Collaborative, customer-focused, and adaptable – someone who thrives when “every day is something new.”
• Looking for a long-term role with opportunities to grow as the U.S. business expands.

What We Offer

• Competitive salary (salaried position, no variable commission).
• Comprehensive health benefits package.
• Training and onboarding with both local and European experts.
• Opportunity to make a direct impact in a growing U.S. operation of a global company.

Work authorization/security clearance requirements:

• Authorized or able to provide required documents to work in United States.

Physical Requirements/Work Environment:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• May be required to lift, push, or pull 50 lbs or more.

Intocast is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.